RESOLTI PRESS FACT SHEET
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Name
resolti

Official tagline
Every Customer. Perfectly Handled.

Category
AI-first ecommerce customer operations

Built for
Growing Shopify brands, multi-brand teams, and customer-experience operations

Built in
Charleston, South Carolina

Product
resolti brings customer conversations, verified Shopify and customer context, knowledge,
workspace policies, approvals, AI employees, and auditable actions into one tenant-isolated
workspace.

Intelligence
resolti IQ identifies the complete customer request, retrieves relevant approved knowledge and live
commerce context, assembles a resolution plan, applies workspace policy, and prepares or completes
eligible work. Human teammates control permissions, sensitive decisions, approvals, and
escalations.

Current launch program
The Founding 100 offers selected Shopify brands white-glove onboarding and a direct product
feedback relationship. Current program terms and availability are published at
https://resolti.com/founding-brands.

Infrastructure assurance
resolti runs on DigitalOcean's independently assessed cloud infrastructure. When discussing
certifications, attribute them to DigitalOcean's infrastructure and use the current scoped
language published in the resolti Trust Center.

Media inquiries
founder@resolti.com

Official resources
https://resolti.com/press
https://resolti.com/brand
https://resolti.com/about
