# resolti press facts

## Company

- Name: resolti
- Category: AI customer operations for ecommerce
- Website: https://resolti.com
- Headquarters: Charleston, South Carolina
- Official tagline: Every Customer. Perfectly Handled.

## Approved short description

resolti is an AI-first ecommerce customer operations platform that brings customer conversations, verified commerce context, tenant-approved knowledge, policies, approvals, and auditable actions into one workspace.

## Approved boilerplate

resolti helps ecommerce teams handle customer requests from the first message through finished work. Its resolti IQ intelligence layer identifies the complete request, retrieves relevant tenant-approved knowledge and live commerce context, applies workspace policy, and prepares or completes eligible actions with approvals and auditability. Human teammates remain in control of permissions, sensitive decisions, and escalation rules.

## Product language

- Write the company name as `resolti`.
- Write the intelligence layer as `resolti IQ`.
- Use the approved vector lockups; do not recreate the wordmarks in a system font.
- Product capabilities depend on each tenant's permissions, policies, connected services, and available evidence.

## Media contact

founder@resolti.com
