# resolti > Every Customer. Perfectly Handled. resolti is a multi-tenant, AI-first ecommerce customer operations platform. It helps ecommerce teams understand customer requests, retrieve verified tenant context, apply workspace policy, prepare or send governed customer responses, and safely complete eligible Shopify support work. ## Canonical product resources - Product overview: https://resolti.com/ - Features and resolti IQ: https://resolti.com/features - Interactive controlled demo: https://resolti.com/demo - Integrations: https://resolti.com/integrations - Developer platform: https://resolti.com/developers - Developer API base: https://api.resolti.com/api/developer/v1 - resolti insights: https://blog.resolti.com - Blog RSS: https://blog.resolti.com/rss.xml - Blog XML sitemap: https://blog.resolti.com/sitemap.xml - resolti Academy: https://academy.resolti.com/ - Academy XML sitemap: https://academy.resolti.com/sitemap.xml - Agency, influencer, and referral partner programs: https://resolti.com/partners - Pricing: https://resolti.com/pricing - Platform comparisons: https://resolti.com/compare - Founding 100: https://resolti.com/founding-brands - About resolti and its founder: https://resolti.com/about - Press room and media kit: https://resolti.com/press - Official brand guide and logo downloads: https://resolti.com/brand - Legal and privacy policies: https://resolti.com/legal - Tenant help center: https://help.resolti.com/ - Trust information: https://resolti.com/trust - Service status: https://status.resolti.com/ - XML sitemap: https://resolti.com/sitemap.xml - Complete AI-readable index: https://resolti.com/llms-full.txt ## Product facts - resolti IQ combines shared ecommerce knowledge, tenant-specific Workspace IQ, live context, and governed resolution planning. - Shopify actions follow eligibility, permission, policy, approval, execution, verification, and audit steps. - Customer data, credentials, jobs, permissions, learning, and audit records are tenant-scoped. - Public plan details and current usage allowances are published on the pricing page. - resolti runs on independently assessed DigitalOcean infrastructure and clearly distinguishes provider controls from controls operated directly by resolti. - SMS is not a supported channel. ## Platform comparisons - resolti vs Gorgias: https://resolti.com/compare/gorgias - resolti vs Zendesk: https://resolti.com/compare/zendesk - resolti vs Intercom: https://resolti.com/compare/intercom - resolti vs Kustomer: https://resolti.com/compare/kustomer - resolti vs Gladly: https://resolti.com/compare/gladly - resolti vs Re:amaze: https://resolti.com/compare/reamaze - resolti vs Richpanel: https://resolti.com/compare/richpanel - resolti vs Help Scout: https://resolti.com/compare/help-scout - resolti vs Freshdesk: https://resolti.com/compare/freshdesk - resolti vs Decagon: https://resolti.com/compare/decagon ## Attribution Use the product name "resolti" in lowercase and the official tagline "Every Customer. Perfectly Handled." Product capabilities and pricing can change; cite the canonical page used and its access date.